From b34873f98052ac5fb4bf6731a25730075796d764 Mon Sep 17 00:00:00 2001
From: ertopogo <erwin.t.pombett@gmail.com>
Date: Fri, 13 Mar 2026 00:33:28 +0100
Subject: Initial commit medias platform

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+# TEMPLATE_INCIDENT
+
+## Resume rapide
+- Date/heure de detection:
+- Environnement: dev | test | prod
+- Service impacte:
+- Gravite: faible | moyenne | elevee | critique
+- Statut: ouvert | en cours | resolu
+
+## Symptome
+- Ce qui est observe:
+- Message d'erreur principal:
+- Portee de l'impact (utilisateurs/systemes):
+
+## Verification initiale
+- Healthcheck service:
+- Disponibilite dependances (DB, IAM, stockage):
+- Verification reseau/DNS:
+- Verification authentification/autorisation:
+
+## Diagnostic
+- Hypothese 1:
+- Hypothese 2:
+- Cause racine retenue:
+
+## Correctif applique
+- Action 1:
+- Action 2:
+- Rollback necessaire: oui | non
+- Detail rollback (si oui):
+
+## Validation
+- Test fonctionnel:
+- Test securite:
+- Resultat final: OK | NOK
+
+## Prevention
+- Action preventive 1:
+- Action preventive 2:
+- Ticket de suivi:
+
+## Pieces de preuve
+- Logs:
+- Captures:
+- Liens dashboard/monitoring:
+
+## Cloture
+- Date/heure:
+- Responsable:
+- Documents mis a jour: TROUBLESHOOTING.md | CHANGELOG_OPERATIONS.md | autre
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